Covid-19 information portal

Your COVID-19 travel information portal with SeaLink

We welcome back all visitors to the Islands of Waiheke and Aotea Great Barrier Island, fantastic news! Our summer schedule has been in play since Wednesday 1 December, and we look forward to assisting the communities of the Hauraki Gulf get together again!

With Auckland moving to The New Covid Protection Framework (Traffic Light System) we are working under the policy, as per below.

Keeping our SeaLink travellers safe

SeaLinks Covid-19 policy for customers

  • To ensure the health and safety of all our passengers and that of our staff, we will be operating our services in accordance with the requirements of the COVID-19 Public Health Response (Protection Framework) Order 2021 (Order).To the extent that our services are public transport services, we will be making provisions within our operations to accept both vaccinated and unvaccinated passengers as required by the Order.
  • We are monitoring developments and associated levels of COVID-19 risk on our sailings and may elect to establish different COVID-19 protocols to provide increased protection for both our non-vaccinated and vaccinated passengers for those of our vessels where we have sufficient space and capacity. Where we elect to do so, this will mean that certain areas of the vessels may be reserved for those passengers who are able to provide either their vaccine pass or a recent negative COVID-19 test (this group includes minors under the age of 12 years), and other areas may be reserved for those who are unable to do so. Please note that this may include, on appropriate vessels, a requirement to remain in vehicles where possible.
  • Where applicable, dependent on the vessel, all foot passengers will be required to remain seated throughout the voyage.
  • Face coverings are mandatory in all of our terminals and while on board all of our vessels (unless exempted under the Order).
  • We support and encourage contact tracing and as such QR codes will be found in all our terminals and on board all our vessels.
  • Food and beverage services will not be available at this time.  We will continue to review and monitor COVID-19 risk on our sailings, the restrictions under the Traffic Light System, along with customer demand, and may reinstate food and beverage services in the future if we consider it safe to do so.
  • Passengers are to maintain social distancing so far as is reasonably practicable when in our terminals and on board our vessels. 
SeaLink is confident we have taken the right steps to ensure a compliant, safe and health focused environment for our valued customers and our staff. We strongly encourage the following of safe travel practices by all who travel on our services.

We will continue to monitor and follow the guidelines issued by the relevant authorities to ensure we are fully compliant.

SeaLink supports local with face mask sales

SeaLink is proud to have supported St John Waiheke and St John Great Barrier Island through the sale of face masks at the Hamer Street, Half Moon Bay and Kennedy Point terminals. 100% of the purchase price of each face mask sold from August 25th, 2020 has been directly donated to these two St John offices. A total of 13,314 face masks have been sold since August, 2020 totalling $21,501 donated to St John.

Now that face coverings have been mandated for all public transport in Auckland from 11.59pm on November 18th 2020, we are continuing this initiative while stocks last. If a traveller is caught out without a face covering or mask on hand, they can purchase a disposable one for just $3 from our teams at Hamer Street, Half Moon Bay and Kennedy Point. They are not just helping to protect their fellow travellers but supporting a great cause as well.

Thanks to all those who have already purchased a mask with us and thank you to everyone for keeping your communities safe!

The above information is accurate at the time of publishing: 23 Dec, 2021.