Toilets can be found on all of our vessels. Look for the signs or ask one of our friendly crew if you can’t find them or need assistance in accessing them.
Most of our large ferries have complimentary WiFi. Just ask our crew for more information. Remember there are ‘black spots’ where the signal can be interrupted and speeds will vary.
Our liquor licence only allows alcohol purchased on the ferries, to be consumed onboard. Drinking of alcohol is not permitted at the ferry terminals or on SeaLink premises. No drinking of alcohol is permitted in vehicles while onboard. Clippers do not sell alcohol.
Safety and information announcements are made through the PA system at the commencement of your journey. The crew will also inform you when to prepare for disembarking the ferry.
Crew are trained in basic first aid and a first aid kit is available onboard. For your safety, we ask that you travel with any necessary medical supplies with you at all times.
Safe travel for all passengers
Here at SeaLink we operate a Zero Harm policy throughout the company to ensure our passengers, crew, team and customers are all safe. Our team are all trained to identify and
mitigate risks. Our crew are trained and are knowledgeable on how to ensure the ferry environment is as safe as it can practicably be.
For this reason, when travelling with dangerous goods we rely on goods being correctly identified, packaged, handled and documented for safe carriage. All fuels must travel in an approved fuel container.
To ensure your own personal safety, we request that if you are unsure if you are travelling with dangerous goods that you check the list below, refer to our Dangerous Goods onboard SeaLink vessels: www.sealink.co.nz/travelling-with-us/dangerous-goods and if you are still unsure that you contact us for further assistance.
Lost and found
If you realise you’ve left something onboard, please contact us and we’ll make every effort possible to reunite you with your lost items.
Within the Hauraki Gulf we are travelling within a protected harbour, our ferries offer the benefit of size and stability so it is unlikely you would suffer from motion sickness. However, inclement weather can occur and we recommend passengers that are sensitive to motion sickness should take that into consideration when travelling on board any ferry.
In the unfortunate situation of a rough sailing we do carry sea sickness bags on board.