Waiheke Island residents

Waiheke Island resident fares and information for off island travel

Waiheke Residents' Fare

If you hold a SeaLink Resident Membership Card, you can take advantage of our New Waiheke Resident Fares.

**Change Fee Update:
If you decide to arrive earlier than your scheduled sailing we will be scratching the change fee for "confirmed standbys" and let you hop on board!! 🤯 Yay!!
Terms and conditions apply*
Waiheke Residents Fare

New Waiheke Resident Fares
Fares (strating from 1st Feb 2024) One Way
Resident Car & Driver (Vehicle up to 5.9 m) $88.00
Resident Motorbike & Rider $40.00
Extra Adult $18.00
Resident Child $11.50
Resident Senior  $15.00
Resident Student $14.50

Book online or for anyone without internet access, call (09) 300 5900 or 0800 SEALINK (0800 732 546) for assistance


1. Waiheke Resident Fares are only available to SeaLink Waiheke Resident Membership Card holders. 

2. Residents may be asked to produce their SeaLink Waiheke Resident Membership Card at the time of travel and, if this is not produced, will be required to upgrade to a standard fare prior to travel.
 
3. Travel may be booked as a one-way trip and is not restricted to a return journey booking. Travel can originate from any SeaLink terminal: i.e., Half Moon Bay, Hamer Street or Kennedy Point.
 
4. Waiheke Resident fares can be booked online, at SeaLink ticket offices or through the SeaLink call centre on 09 300 5900 without any extra service fee.
 
5. Waiheke Resident fares cannot be used for commercial purposes, and accordingly, cannot be purchased on a credit or cash account, nor can they be purchased under a company name.
 
6. Waiheke Resident fares may not be used with any other offer

7. The new Waiheke Resident Car & Driver Fare applies only to a car, ute or van up to 5.9 metres in length and cannot be used for a truck, trailer, campervan or commercial vehicles of any length.
 
8. The new Waiheke Resident Motorbike & Rider Fare may be booked as a one-way trip and is not restricted to a return journey booking. 
 
9. Non-residents travelling with Waiheke Residents are not entitled to Waiheke Resident fares and must pay standard fares.
 
10. Open ended bookings are not permitted. (Open-ended tickets booked prior to 13th February 2023 will remain valid for 6 months from the date of booking).The purchase of credit for future travel is not permitted.
 
12. If a customer decides to arrive earlier than the scheduled sailing, from the 13th of February 2023 we will be scratching the change fee for "confirmed standbys" and let you hop on board. This is subject to the availability of the earlier sailing and if the customer has arrived with enough time that they can be processed by the customer care team. In general, this would need to be at least 15mins before the sailing of the vessel they wish to board. Nothing is guaranteed, and this is at the discretion of the Customer Care Team and the Skipper of the vessel.   

13. Changes to a booking can be made online without any additional cost. Any changes made through a SeaLink ticket office or the SeaLink call centre will incur a $21 fee for vehicles other than motorcycles, a $10.50 fee for motorcycles and a $5.50 fee if passenger only, plus the cost of any applicable upgrade to a standard or higher value fare.
 
14. If any Waiheke Residents fares booking is cancelled not less than one hour prior to the booked sailing time the fare can be held in credit, less a $20 administration fee, for future travel (valid up to a maximum of 6 months).  Cancellations after that time will result in the full fare being charged.  A SeaLink Waiheke Resident Card Holder can only be issued with a maximum of two credits per calendar month, after which, any cancellations will be refunded as per clause 2.4 (Cancellation for passengers and / or vehicles up to 5.9 metres in length) of SeaLink’s general terms and conditions. Clause 2.10 (Making changes to your bookings during Covid-19 restrictions) of SeaLink’s general terms and conditions will continue to apply.   
 
15. If any Waiheke Resident fares terms and conditions are breached by the customer, SeaLink reserves the right to cancel the booking or require the customer to pay the standard return fare. If any Waiheke Resident fares terms and conditions are breached by the customer more than once, SeaLink reserves the right to deny the purchase of any Waiheke Resident fares by the customer (and any other fares generally available exclusively to Waiheke Island residents) and require that any future fares are purchased at standard rates.
Waiheke Residents' Commercial Vehicle Fare

If you are a Registered SeaLink Resident Commercial Customer, travel to Waiheke Island can be booked as one-way trip. Journey is no longer restricted to return bookings!

This also means there will no longer be a $10 additional day surcharge.
Travel can originate from any of our terminals: i.e., Half Moon Bay, Hamer Street, or Kennedy Point.

New Waiheke Resident Commercial Fares 

Fares (starting from 19th Feb 2024)

One Way

COMM - Car & Driver (Vehicle up to 5.9 m)

$116.50

Extra Adult

$18.00

To book please call (09) 300 5900 or 0800 SEALINK (0800 732 546).

1. Waiheke Residents Commercial fares are only available to registered Waiheke Resident Commercial Customers.

2. Waiheke Island commercial businesses will need to submit proof of commercial residency online or at a SeaLink ticket office, along with a list of the names of their drivers who will be travelling under Waiheke Residents Commercial Fare conditions.

3. Travel is available as a one-way trip and is not restricted to a return journey booking and can originate from any SeaLink terminal. i.e., Half Moon Bay, Hamer Street or Kennedy Point.

4. There will no longer be a $10 additional day surcharge.

5. Open ended bookings are not permitted. (Open-ended tickets booked prior to 13th February 2023 will remain valid for 6 months from the date of booking).

6. The Waiheke Residents COMM Car & Driver Fare applies only to a car, van, ute or light truck up to 5.9 metres in length and cannot be used for a campervan of any length. Prior registration as a Waiheke Island commercial business is required. Proof of identity of the driver may be required at time of booking or at check-in.

7. Standard truck fares apply for vehicles longer than 5.9 metres. Waiheke Residents (Commercial Vehicle) Deal fares may not be used with any other offer.

8. Fares must be booked through a SeaLink ticket office or through SeaLink’s call centre on 09 300 5900.

9. The purchase of credit for future travel is not permitted.

10. No payment of a change fee is required starting from 13th February 2023, if a customer arrives earlier on the day of travel and wishes to be moved onto an earlier sailing. This is subject to the availability of the earlier sailing and if the customer has arrived with enough time that they can be processed by the customer care team. In general, this would need to be at least 15mins before the sailing of the vessel they wish to board. Nothing is guaranteed, and this is at the discretion of the Customer Care Team and the Skipper of the vessel.

11. Changes can be made through SeaLink ticket offices or the SeaLink call centre. All changes will incur a $20 fee as well as the cost of any applicable upgrade to a standard or higher value fare.

12. If a Waiheke Resident Commercial Fare booking is cancelled not less than one hour prior to the booked sailing time the fare can be held in credit, less a $20 administration fee, for future travel (valid up to six months). Cancellations after that time will result in the full fare being charged. A SeaLink Waiheke Commercial Account Holder can only be issued with a maximum of four credits per calendar month, after which, any cancellations will be refunded as per clause 2.5 (Cancellation for passengers and / or vehicles up to 5.9 metres in length) of SeaLink’s general terms and conditions. 

13. If any Waiheke Resident Commercial Fare terms and conditions are breached by the customer, SeaLink reserves the right to deny the purchase of Waiheke Resident Commercial Fare to the customer (and any other fares generally available exclusively to Waiheke Island residents) and require that any future travel is purchased at standard fares.
Refer to SeaLink’s general terms and conditions for other applicable conditions of travel.

Catch a glimpse of our new booking system below!

 
 

Passenger enquiring for membershipSign up to our membership portal today!

Take control of your SeaLink bookings with our SeaLink membership portal.

Create your free member account in the online portal and send us your proof of your residence and we'll sort the rest. 

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Checking in

All passengers and vehicles travelling to/from Waiheke Island should check-in 30 minutes prior to departure. To get everyone loaded and ensure the ferry departs on time, we can’t guarantee passage if you’re running late.

Parking

If you’re travelling as a foot passenger, there’s limited parking available at the public carpark on Donald Bruce Road. It’s ‘first in, first served’, so it’s best to get there early. Check signs for time restrictions when parking as times do vary. 

Public transport connections

Auckland Transport (AT) public transport buses stop at the Half Moon Bay Terminal and connect to Botany Town Centre, Gossamer Drive, Burswood, Howick, Middlemore, Otara and Highbrook.

Purchasing or renewing a monthly pass

To purchase a monthly pass, come down to our Kennedy Point office where you’ll be issued with a temporary pass to travel until you can get your photo taken at our Half Moon Bay office. All monthly passes are issued with your photo identification printed on them.

Each month, you can renew your pass by popping into either Kennedy Point or Half Moon Bay office to purchase your next month’s travel.

Gold AT HOP Cardholders

With a Gold AT HOP card you, can travel on SeaLink Waiheke Island services for free^, as long as you are not the driver of a vehicle. ^More information on our senior travel page.

Need to book a ferry for a tradesperson?

If you need to book a ferry for a tradesperson or a service company rep to visit you on the island, then check out our multi-trip passes for a cost effective way for them to travel.