SeaLink COVID-19 Update
24 March, 2020
Within the next 30 hours, New Zealand will enter into Alert Level 4 for COVID – 19.
Please note that the current SeaLink schedules as advertised for today and tomorrow are still valid until end of play tomorrow Wednesday 25th March.
Effective Thursday 26 March, and encompassing the entire Lockdown Period of Alert Level 4, all of SeaLink’s timetables will be reduced and limited to providing essential services access only to and from Waiheke Island, Great Barrier Island and Pine Harbour respectively.
For Waiheke and Great Barrier Island services, we will be accepting vehicles only, no foot passengers or unaccompanied vehicles. All vehicle occupants will be required to remain in their vehicles for the duration of their voyage.
Please review our new timetables at the below links:
Half Moon Bay to Kennedy Point, Waiheke and return.
Hamer Street to Tryphena, Great Barrier Island and return.
Pine Harbour to Auckland Central and return.
Should you have any queries please do not hesitate to contact our call centre on 0800 732 546.
Thanking you in advance again for your understanding and cooperation.
21 March, 2020
In response to Prime Minister, Jacinda Ardern’s latest announcements re COVID – 19 earlier today, 21 March 2020 please be advised of the following will be implemented -
Effective Sunday 22 March 2020, all passengers travelling in any vehicle, including the driver, will be asked to remain in their vehicle for the duration of the voyage and their time at our terminals.
Effective Monday, 23 March 2020 the following vessels will no longer accept foot passengers -
These vessels will continue to accept vehicles and their passengers. However the driver of the vehicle and their passengers will be asked to remain in their vehicle for the duration of the voyage.
This action will allow us to ensure we have sufficient sea based resource in reserve to provide regular and reliable freight and commercial connectivity in support of our vessel
’s Island Navigator for Great Barrier Island, and Seaway and Seacat for Waiheke.
In conjunction with the above, we will be closing ALL of our cafés on board our vessels.
The ongoing safety of our people and you, our valued customer have been and will remain a priority for SeaLink.
Please continue to practice social distancing and personal hygiene practices, as set out by Ministry of Health guidelines, to ensure a safe and enjoyable voyage with SeaLink.
Should you have any queries please do not hesitate to contact our call centre on 0800 732 546.
Thanking you in advance for your understanding and cooperation.
16 March, 2020
In January 2020, Chinese authorities confirmed the presence of a new type of coronavirus which affects the respiratory system, known as COVID - 19 (coronavirus).
We at SeaLink are monitoring the situation and following guidance from the New Zealand Ministry of Health.
Here is the link to Ministry of Health website if you wish to see the latest updates on COVID – 19: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
The safety of our employees and our customers has always been and remains a high priority for SeaLink.
We have put the following in place to combat the spread of the disease and ensure that your journey with us is enjoyable and safe:
- Hand sanitiser dispensers have been fitted to all of our terminals and on board our vessels for our employees and customers.
- Hand pump sanitisers are also available at the counter of our café’s on board our vessels.
- We have stock of medical grade single use wipes which have been provided for each wheel house and café bar surfaces.
- We have sanitising spray and disinfectant on board all vessels for table/hard surface wipe downs.
In an effort to curtail the spread of the disease, you may wish to stay in your own vehicle whilst on board our vehicular vessels. Should you choose to remain in your vehicle, we will be printing the Safety Guidelines just in case you miss the regular Safety Update that is broadcast at the commencement of your journey with us.
Please remember to practice good hygiene standards whilst on board our vessels, this includes:
- Hand hygiene – that is, washing hands regularly with soap and water, or cleansing with hand sanitiser.
- Coughing or sneezing into a tissue or your elbow and then performing hand hygiene.
- Please either take with you or use the recycling and refuse bins provided to dispose of your plates, bottles, napkins, cups or anything else that can be considered rubbish before you depart the vessel. This will aid the on-board team in keeping the vessel hygienic and clean for all passengers.
For general information please click on the following link: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-health-advice-general-public
Ministry of Health and the World Health Organisation information suggest there is limited value of using masks (even the N95 respirator type).
We accept that people may choose to wear masks – this should be considered an acceptable personal choice.
We thank you for choosing SeaLink as your mode of transport around the Hauraki Gulf Islands!
Short term service disruption to SeaLink Great Barrier services
3 July, 2019
SeaLink is being relocated from its existing Wynyard Wharf terminal as a result of the America's Cup 2021 regatta.
Auckland Council and Panuku Development Auckland are working together with SeaLink to deliver a new purpose-built passenger and vehicle ferry terminal in Hamer Street, one street back from the current terminal. This is scheduled to open by the end of 2019.
A key part of the development of the new terminal is the relocation of SeaLink’s existing ramp to the new terminal in Hamer Street. This will take a period of one week and the relocation is scheduled to take place on 29th October to 5th November but is subject to change depending on the construction timetable.
What this means to services
During this time, SeaLink will be unable to operate its vehicle ferry services from Wynyard Wharf due to no ramp and the new Hamer Street terminal will not be operational. This means Great Barrier services will run out of Half Moon Bay using another of the company’s vessels, Seabridge.
During this period starting on the 29th October, Seabridge will run scheduled sailings to Tryphena, Great Barrier Island from Half Moon Bay on Friday 1st November, Saturday 2nd November, and Sunday 3rd November only (weather and tide dependent). Friday and Saturday will be designated freight days.
SeaLink recommends you plan ahead as much as possible for your freight or required vehicle and passenger movements and try to avoid last minute decisions.
Keeping you up to date
We will keep our website updated with the latest information. Please visit www.sealink.co.nz/travel-notices.
SeaLink apologises for any inconvenience caused and appreciates your assistance and tolerance during this period of exciting change.
SeaLink base makes way for America’s Cup
8 February, 2019
- Staged changes to vehicle access to the ferry in the interim
- New interim ticket sales kiosk and support office
Hauraki Gulf ferry operator SeaLink is working with Auckland Council and Panuku Development Auckland to enable the development of America’s Cup challenger syndicate bases on Wynyard Point.
The Waiheke and Great Barrier island ferry service operates a downtown terminal and vehicle access ramp located at the foot of Wynyard Wharf, adjacent to Brigham Street and restaurants along the wharf. SeaLink has a second vehicle ferry terminal at Half Moon Bay.
SeaLink Group Sales and Marketing Manager Glenys Henry said, “Like most Kiwis, we want America’s Cup to be a roaring success for the country and city and are happy to work with Auckland Council and Panuku Development Auckland to play our part to ensure a successful event for Auckland”.
Auckland Council and Panuku Development Auckland are working together with SeaLink Group to deliver a new purpose-built passenger and vehicle ferry terminal in Wynyard Point which is scheduled to open by the end of 2019.
In the meantime, in order to accommodate changes to Brigham Street and advance work for the challenger bases, vehicle and pedestrian access to the SeaLink ferries will go through several phased changes over the coming months.
From 5 February the southern end of Brigham Street will be closed to through traffic, however SeaLink operations will continue. SeaLink customers will access the vehicle ferry from the usual location on Brigham Street. However, large vehicles, such as tankers, will need to park on Brigham Street and reverse onto the ferry ramp when instructed.
At the same time, a new SeaLink ticket kiosk and passenger facility will be erected at the entrance of the ferry terminal and open to the public the week of 18 to 22 February. In March, the current queuing area for ferry vehicles on Wynyard Wharf will be closed and a new queuing area will be provided on Brigham Street itself.
Since 1960 SeaLink New Zealand (previously known as Subritzky Shipping Services) has been providing safe, fast and reliable services for vehicles, passengers, freight, heavy road machinery and bulk supplies to Waiheke and Great Barrier Islands, and charter services to other Hauraki Gulf islands.
For further information, including a new terminal map, visit sealink.co.nz/sealink-terminal-update.
Car ferry bookings can be made on www.sealink.co.nz.
Caution needed around construction work at Kennedy Point, Waiheke
From now until end of March 2020, SeaLink advises there will be construction work happening on Donald Bruce Road and in the location close to the SeaLink Kennedy Point ferry terminal. Parking will be significantly reduced and traffic volumes higher than normal.
To assist with reducing volumes and congestion on the road as well as the associated health and safety risks in the area, SeaLink requests all passenger and vehicle ticket sales to be booked at www.sealink.co.nz or by calling 0800 732 546.
In addition, foot passengers should be picked up and dropped off at the 24-hour carpark at the top of the hill and not at the terminal.
For the purposes of health and safety, it is important that at all times passengers and vehicle drivers follow the instructions of SeaLink marshals at Kennedy Point, as well as any signage.
SeaLink appreciates your assistance and tolerance during this period and your best endeavours to assist with safety.
SeaLink - the vital link to the islands of the Hauraki Gulf
SeaLink, the indispensable link from Auckland to Waiheke and Great Barrier Islands will operate all its services under the SeaLink name from Monday 23 April, 2018.
Now called SeaLink Logistics, previously the SeaLink Group’s logistics arm had been known as Freightlink Cartage, while the Group’s ferry service operated (and will continue to operate) under the SeaLink name.
“Using the SeaLink name for all our operations was a no brainer really,” said Mark Gibson, the CEO of SeaLink. “It makes it easier for customers to understand what our business is. We operate one supply chain – passengers, vehicles and freight.”
The company operates five vehicle ferries that move passengers, vehicles and freight between Half Moon Bay and the Wynyard Quarter to the Hauraki Gulf islands with around 6000 return trips a year to Waiheke and about 200 return sailings annually to Great Barrier.
The company provides Waiheke and Great Barrier with essential freight services.
SeaLink Logistics ships freight to the major building suppliers, supermarkets, breweries with outlets on the island as well as many smaller businesses. The ferries maximise volumes both ways and in return, transporting Island produce, recycling and even rubbish off the Islands.
It is also upgrading much of its vehicle fleet at the same time as it re-names its freight operation. Sixteen new vehicles (including trucks and trailers) valued at over $1 million will provide the wide variety of services to the companies that do business on the islands. They will all appear in the striking red SeaLink livery in the coming months.
“Several of our fleet were due for replacement,” said Mr Gibson. “They don’t have the easiest life being regularly exposed to salt water spray on the trips to and from the islands, so a new, more reliable fleet will be great for our operations.”
The new fleet includes two Isuzu FVZ1400A 6x4 curtainsider trucks, two Isuzu FRR600 4x2 curtainsider trucks, a single Isuzu FVZ1400A 6x4 fridge truck, two Isuzu EXY 460 6x4 tractor units, an Isuzu FVZ1400M 6x4 crane truck and a long wheel base Mercedes 316 Sprinter van. There are also seven new trailers.
SeaLink Logistics will continue to offer the same full freight service to the islands that Freightlink Cartage has provided, with the same staff.
“Customers can deliver freight to our East Tamaki Warehouse for us to transport to the islands, or for Waiheke customers, we can pick up from around the Auckland area,” said Mr Gibson.
The Springs Rd , East Tamaki depot is being up-graded between June and September – the operation’s low peak months - to create an even more efficient operation before it is despatched to the Half Moon Bay/ Wynyard Wharf ferry facilities.
On Waiheke, SeaLink Logistics can provide a door-to-door delivery service, or customers can pick-up from its Tahi Rd depot.
SeaLink Logistics also contracts to other freight companies who have goods bound for Waiheke or Great Barrier, but do not want to provide “the last mile” of delivery.
SeaLink will continue to operate up to 17 return trips a day between Half Moon Bay or Wynyard Wharf and Kennedy Point, Waiheke, including a special dangerous goods service.
There are return trips to Great Barrier Island up to five times a week in summer and three times a week in winter.
Since 1960 SeaLink New Zealand (previously known as Subritzky Shipping Services) has been providing safe, fast and reliable services for vehicles, passengers, freight, heavy road machinery and bulk supplies to Waiheke and Great Barrier Islands, and contracted services to other Hauraki Gulf islands.
Contact details for SeaLink Logistics are as follows:
Phone: 0800 SEALINK (0800 732 546)