Travel Alerts


Hamer Street Sailings

Please be advised, due to a change in schedule there aren't any Waiheke sailings to and from Hamer St this Thursday 28th May, Saturday 30th May, Sunday 31st May, and Wednesday 3rd of June. Our timetable for Hamer St sailings is www.sealink.co.nz/timetables-fares/waiheke. We apologise for any inconvenience caused.

Updated:27 May 2020
Gradual Reopening of Onboard Café and Bars

In Alert Level 2 we are looking to begin trialling reopening our on board services onboard the Seacat, with a limited range of products only.

We will fully open only once we are confident that we are able to serve you safely and in a safe environment with other vessels to follow shortly after. 

We thank you for your understanding.
-The SeaLink Team

Updated:13 May 2020
Contact tracing details needed prior to boarding

To ensure we have the ability to contact trace if requested, please be ready to provide the details of your passengers at the terminal or over the phone (full name, mobile number, email address).

Please note, this information is ONLY for the purpose of contact tracing.

Updated:28 April 2020
Renewing or purchasing concessions and monthly passes

To renew your monthly passes and/or purchase a concession over the Alert Level 2 period, please call our bookings team prior to arriving at the terminal to let the local ticket office know you wish to renew or purchase, so that we can take payment and have your sticker or pass ready when you next call in to our terminal.

Due to there being person-to-person contact in creating a new monthly pass, we will not allow the creation of new monthly passes during the Alert Level 4, 3 and 2 period. You will instead need to purchase concession passes while under these two Alert Levels.

Please note, over this Alert Level 2 period we still do not accept cash payments onboard or at our terminals.

Updated:23 April 2020
Passenger number limits on our sailings

For safety reasons and to accommodate social distancing, our passenger limits are restricted. To avoid missing out on your preferred sailing times, we recommend booking in advance.

Not sure if you can travel? Check out this helpful guide provided by the Ministry of Transport for reasons to travel over Alert Level 2 that we are also following.

-The SeaLink Team

Updated:22 April 2020
Terminal Safety

Please drive slowly when approaching our terminals and watch for pedestrians.

Thanks.

The SeaLink Team

Updated:03 January 2020
Keeping the Hauraki Gulf Pest Free

Remember to ensure your vehicles are clean before arriving at our terminals as heavily soiled vehicles and machinery may be turned away from our vessels due to fear of spreading Kauri Die Back Disease to the Hauraki Gulf Islands.

See here for more detail on SeaLink's Pest Free Warrant and how you can help keep our islands beautiful.

Updated:14 October 2019
Gold AT HOP card Waiheke Travel

Travelling to Waiheke Island as a foot passenger on your Gold AT HOP card from Half Moon Bay or Wynyard Quarter? Book in advance to avoid disappointment.

Please remember it is IMPORTANT that you 'tag on' when boarding and 'tag off' on arrival at your destination.

More information. Thanks in advance - The SeaLink Team

Updated:31 January 2018
Text Alert Service

Pine Harbour and Waiheke Island

We like to think we're the most reliable way to get you to wherever you're going. Sometimes conditions change and require last minute schedule or ferry changes. Don't miss the ferry because you missed the alert.

Sign up for our free text service and we'll contact you about timetable changes, delays or cancellations.

- The SeaLink Team

Updated:23 August 2017
Ferry check-in times

Waiheke Island & Great Barrier Island 

  • Check-in 30 minutes prior to departure to or from Waiheke Island
  • Check-in 60 minutes prior to departure to or from Great Barrier Island

Please note: To get everyone loaded and ensure the ferry departs on time, we can’t guarantee passage if you’re running late.

- The SeaLink Team

Updated:23 August 2017