Terminal location, parking and facilities
Getting to the Hamer Street Terminal
Address: 56 Hamer Street, Wynyard Quarter, Auckland 1010
Hamer Street terminal is located just a street over from our previous Wynyard Wharf terminal. Situated in the Wynyard Quarter district in Auckland City, it is approximately a 40-minute drive from the Auckland Airport or a 25 minute walk from the Auckland CBD.
Public transport runs from the airport and all areas of Auckland suburbs into the Britomart Transport Centre. Check out the Auckland Transport's online journey planner for details.
'I love departing and arriving from Wynward wharf, takes heaps of stress off travelling up north when you don't have to drive through rush hour traffic" S Webster.
There's a ticketing office if you need to change your sailing time or buy tickets. Baggage trolleys and a wheelchair are available for passengers to use; just ask one of our team members.
All passengers and vehicles travelling to/from Great Barrier Island should check-in 60 minutes prior to departure.
All passengers and vehicles travelling to/from Waiheke Island should check-in 30 minutes prior to departure. To get everyone loaded and ensure the ferry departs on time, we can’t guarantee passage if you’re running late.
If you're travelling with your vehicle our traffic marshal will greet you as you enter the gate onto the wharf. They'll direct you to park in one of the loading lanes ready to board the ferry. As we often have full sailings we ask that you park as closely as possible behind the car in front of you to allow us to get all travellers into the loading lanes.
If you don't already have a pre-purchased ticket or have extra passengers joining you, then you'll be directed into the ticketing office. Payment can be via cash, EFTPOS or by credit card.
Driving my vehicle on the ferry
If you're travelling to Waiheke Island then we have ferries which you can just drive onto and ferries that you will need to reverse your vehicle on. It will depend on which ferry is operating the service you have booked on.
If you're travelling to Great Barrier Island you'll need to reverse your vehicle onto the ferry. If for some reason, you're unable to reverse your vehicle onto the ferry, our friendly crew will be happy to assist. Please ask for assistance when you talk to our traffic marshal at check-in.
Passengers under 14 years old or those regarded as too young (or not fit to travel alone) must be accompanied by a responsible person at least 14 years or older. We may require the parent/guardian to complete an 'Unaccompanied Minor Application for Travel' form before travel will be allowed. Children under 12 years of age may not travel unaccompanied unless an authorisation form is completed. *Please note that some sailing times may not be available to unaccompanied minors.