Logistics Manager

SeaLink Logistics has provided superior customer service in freight logistics to Waiheke and Great Barrier Islands since 2008. Previously known as FreightLink, we sit under the umbrella of SeaLink Travel Group and we are proud to be a New Zealand owned and operated business.

We now have an exciting opportunity for someone to join our team as the Logistics Manager, to be based from our East Tamaki site.

In this role, you are crucial to the success of the logistics function of the business as there is a need to balance operating safely to the highest level of service, whilst maintaining a sustainable business going forward.

Reporting to the CEO, you will be accountable for all aspects of the business including:

  • Transportation
  • Logistics
  • Warehousing and Distribution

You will be leading a team of four direct reports and approximately 20 indirect reports who are based across 3 sites including East Tamaki, Waiheke and Great Barrier.

We are looking for someone who has proven transport and logistics, warehousing and distribution management experience. This role has full P & L accountabilities, therefore you will need a high degree of financial and analytical accumen. Being a senior manager, you will possess robust skills that cover Sales & Marketing, through Operations, and be adept at managing a dynamic fast-paced business.

We can offer you a competitive salary, medical insurance and subsidised travel via our SeaLink vessels to and from Waiheke and Great Barrier.

If this role sounds like the challenge you are looking for in 2020, please apply via Seek today with your CV and a Cover Letter or to recruitment@sealink.co.nz.

Applications close Friday 31 January 2020.


Customer Sales & Service Consultant/Marshal - No current vacancies

They say variety is the spice of life. At SeaLink, we are fortunate to be able to be exposed to work experiences and opportunities that make our work exciting, enjoyable and worthwhile.

If you are just starting your career journey in customer services or are looking to gain some exposure to the tourism industry, then we may have the opportunity that you have been looking for.

What does this work involve?

Our peak season is over the summer months and we have several fixed-term opportunities for engaged, customer-focussed people to work in our Customer Centre, which overlooks the sparkling Hauraki Gulf.

Utilising your natural people skills and friendly customer service skills, these roles will give you the opportunity to demonstrate your ability to resolve customer queries and process their bookings over the phone, via email and face-to-face.

Key duties include:

  • Responding to queries and processing bookings in a professional, accurate and timely manner
  • Providing a welcoming and efficient check-in service
  • Marshalling our customers and their valuables on and off the ferries. 

There are several fixed-term vacancies at our Hamer Street site, based in Auckland’s CBD.

The positions are based on a 7-day flexible roster including public holidays.  Shifts vary in duration, start and finish time depending on the day of the week and peak holidays. 

For example, office hours range from: Monday to Friday 5.45am – 4.15pm or 7.30am – 6.00pm (8.00pm in peak periods). Weekends and Public Holidays run from 6.30am – 5.00pm.

To be successful in the role you will need to have the following skills, knowledge and qualities:

  • Proven sales and customer focused delivery skills
  • Professional phone manner and excellent verbal and written skills
  • Customer centric – always wanting to go above and beyond to delight and impress
  • A demonstrated ability to work under pressure
  • High computer competency
  • Able to easily adapt to changing work conditions
  • Ability to resolve queries with initiative, energy and a positive attitude
  • Tourism industry experience preferred and / or
  • At least 2 years relevant skills in a contact center
  • Have a full or restricted class 1 drivers licence
  • Can-do attitude

What do we offer?

  • Full training
  • A uniform
  • Ongoing support from our friendly, knowledgeable and professional team

If you are a New Zealand Resident and a self-driven individual who would like to be part of a successful team, please forward your resume and cover letter to recruitment@sealink.co.nz.

Please note: All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.


Customer Marshal (Half Moon Bay) - No current vacancies

Permanent position (min 40 hours per week)

SeaLink Travel Group is dedicated to the operation of a top-quality service through our fleet of vessels on the Hauraki Gulf, transporting passengers, cars and freight to Waiheke and Great Barrier Islands, as well as a commuter service from Pine Harbour.

Due to an internal movement we are searching for a practical and motivated person to join our close-knit team at SeaLink’s Half Moon Bay terminal in East Auckland. This role is responsible for ensuring all passengers and vehicles are ticketed and boarded safely onto our vessels.

The position is based on a 3 days on 3 days off roster including public holidays. Shifts can vary between 10.5 - 12.5 hours in duration depending on the day of the week and peak holiday times.

Key accountabilities include:

  • Responsibility for ensuring the safety of all passengers and vehicles on and off the vessels
  • Checking in and ticketing all vehicles in time for boarding
  • Providing a welcoming and efficient service to all customers
  • Having a strong presence and being able to control the traffic
  • Effective communication with land and water based team members
  • Being a key role model in demonstrating of Health & Safety practices
  • Any other duties as required by management

To be successful in the role you will need to have the following skills, knowledge and qualities:

  • Excellent verbal skills
  • A quick learner
  • A demonstrated ability to work under pressure
  • Works well in a team
  • Able to easily adapt to changing work conditions
  • Ability to resolve queries with initiative, energy and a positive attitude
  • Preferred but not required, experience in traffic controlling and/ or controlling movement of heavy vehicles

What can we offer you?

  • Full training
  • Travel benefits
  • Health insurance
  • Ongoing support from our friendly and knowledgeable team

If you are a New Zealand Resident and a self-driven individual who would like to be part of a successful team, please forward your resume and cover letter to recruitment@sealink.co.nz.

Please note: All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.


CLASS 4 and 5 Drivers 

Based in East Tamaki SeaLink Logistics is part of the SeaLink Travel Group transporting goods to Waiheke Island 8 times per day, 7 days a week. FreightLink has been operating for over 25 years and is the largest freight provider to the island performing multiple services. These aren’t your mundane transport runs. The routes we have will see you head over to the popular holiday spot of Waiheke Island on a regular basis.

Key accountabilities include:

  • Driving a range of units from Class 2 to 5
  • Auckland metro pickups and Waiheke deliveries
  • Reversing onto vessels
  • Coupling and uncoupling trailers
  • Navigating narrow roads and confined areas
  • Vehicle loading and unloading

To be successful in the role you will need to have the following skills, qualifications, and experience:

  • Minimum of 2 years Class 4 / 5 driving experience
  • Good knowledge of Auckland Metro
  • Dangerous Goods and forklift endorsement
  • Physically fit
  • Clean record, good communication skills, presentable and a team player

What we can offer:

  • Uniform
  • Travel Benefits
  • Medical insurance
  • Active social club

Hours of work are based on a minimum of 40 hours per week, there is a requirement to work additional hours during peak times, including summer. Start times can vary from 1am to 6am, Monday to Friday, with finish times varying from 1pm to 6pm dependent on the freight run.

If you are interested in applying for this role, please submit your CV and a cover letter, specifically addressing all the above skills and experience, to recruitment@sealink.co.nz. A position description can be provided upon request.

Please Note: All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.


Forklift Operators

Based in East Tamaki, SeaLink Logistics is part of the SeaLink Travel Group transporting goods to Waiheke Island seven days a week.  FreightLink has been operating for over 25 years and is the largest freight provider to the island performing multiple services.  

Due to an increase in workload we are seeking two experienced, well presented Forklift Operators to join our friendly team. 

The role involves:

  • Vehicle loading and unloading as per the loading code
  • Locating and moving products to pallets or crates for storage or shipment
  • Identifying damages and reporting shortages or quality deficiencies
  • Completing pre-start checks for forklift equipment and identify the need for repairs
  • Ensuring safety by completing regular maintenance checks
  • Helping to maintain a safe and organised workplace
  • Complying with company policies and legal guidelines
  • Being a reliable team player and available to work a minimum of 40 hours per week

To be successful in the role you will need to have the following skills, qualifications and experience:

  • Proven experience as a forklift operator
  • Warehousing experience
  • A current forklift license with an ‘F’ endorsement and a full drivers’ licence
  • Be physically fit with excellent coordination
  • Attention to detail and confident with industrial equipment
  • Strong communication skills 

What we can offer:

We offer a minimum of 40 hours per week however there is a requirement to work additional hours during peak times.  Hours of work are typically between 6am and 6pm, Monday to Friday.

We provide a competitive package including medical insurance, a uniform and travel privileges. We will also provide training and financial support for truck driving endorsements.

If you are interested in applying for this role, please submit your CV and a cover letter, specifically addressing all the above skills and experience, to recruitment@sealink.co.nz. A position description can be provided upon request.

Please Note: All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.

 

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